Privacy Policy
Beloved Ones · effective October 4, 2026
Beloved Ones is a family clock: each family member is a hand that shows where they are (home, school, work, on the way). This policy explains what we collect, why, and how long we keep it. In short: your location is shared only with your own family, we show no ads, we don't sell data and we don't track you across other apps.
What we collect
- Account. Sign in with Apple gives us an anonymous identifier. We don't receive or store your email or password.
- Family profiles. Names, roles (adult, child, grandparent), avatars or photos and hand colors that you or your family enter.
- Places. Addresses and coordinates of places you add (for example home, school, work).
- Location. Which place you are in, your last known position, phone battery level and, for the 24-hour path, location points from the last 24 hours. During an SOS alert, your live location is sent to your family.
- Chat and tasks. Family chat messages (encrypted on our server), tasks, rewards and photos attached to completed tasks.
- Parental controls. Apps and websites are chosen and limited on the device by Apple Screen Time; we never receive the list of apps or browsing history. We store only a short text summary of the rules (for example "Lessons 8:30–15:00") so parents can see it.
- Devices. A push notification token and the app language, to deliver notifications.
- Subscription. Whether your family has an active Beloved Ones Family subscription. Payments are handled by Apple; we never see your payment details.
- Feedback you choose to send us.
How we use it
Only to provide the app's features to you and your family: moving the hands on the clock, notifications, SOS, the family chat, tasks, the 24-hour path and parental controls. We don't use your data for advertising or profiling.
Who can see it
- Your information is visible only to members of your family in Beloved Ones.
- The 24-hour path: children's paths are visible to the family; adults' paths only to adults; grandparents' paths to adults and grandparents.
- We share data only with service providers we need to run the app: Apple (Sign in with Apple, push notifications, App Store, Maps), Railway (our server hosting), Naver Cloud Maps (when you search for an address in Korean, the typed address is sent to it) and OpenStreetMap Nominatim (when you search for an address Apple Maps cannot find, the typed address is sent to it). They may process data only to provide their service.
- We may disclose data if required by law.
How long we keep it
- Location points for the path: 24 hours.
- Closed SOS alerts and their locations: 30 days.
- Everything else: while your family exists. When a family is dissolved ("Restart the intro" in Settings), all its data is deleted.
- You can delete your account at any time: Settings → "Delete Account". Your account, sign-in and location history are deleted. A family you created passes to another adult in it, or is deleted if nobody else is in it.
Children
Children's profiles are created and managed by their parents or guardians, who decide what their child uses. We collect only what the features need and never use children's data for advertising. A parent can remove a child's profile at any time.
Security
All connections are encrypted (HTTPS). Chat messages are additionally encrypted on our server. Access to the server is restricted.
Your rights
You can view and change your data in the app, delete your account in the app, or contact us to access, correct or delete your data.
Changes and contact
If this policy changes, we will update this page and the date above. Questions: Beloved Ones Support.